Diploma Of Vocational Education And Training (TAE50116)

6 Months

From $2500


Fortress Learning’s TAE50116 Diploma of Vocational Education and Training (Dip VET) program is intended for experienced VET professionals who hold or seek responsibility for the full range of activities associated with designing, conducting, assessing and evaluating training within an RTO. NOTE: This course has been superseded and a new Diploma is coming shortly.

Assessments marked within 1-8 business days

A flexible study arrangement

Fast response times

We're The Highest Rated TAE Provider On Trustpilot!



Based on 343 reviews



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Based on 130 reviews

You Graduating Is Our No.1 Goal!

This course can be challenging and many of you are doing it because you “have to”, we get it, so we have gone to great lengths to make the learning material as engaging as possible, we also monitor your progress and reach out if we see you’ve stalled so we can support you to keep going. We are there every step of the way!

All assessments marked within 8 business days!
All of our trainers are located in Australia!
Progress monitored and we check in if you stall
Emails replied to within 8 business hours!

There Are 4 Upgrade Options

The option that's best for you depends on multiple factors, so use the following flow chart to help you determine which option you should look at. If in doubt, our Course Advisors are experts at working this out with you.
Regardless of your choice you'll need to speak to them to book in for your upgrade course option.


What's Included in This Course...

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Your Qualification, The Course Requirements & The Skills You Gain

Qualification Upon Completion:

The Diploma of Vocational Education and Training. You can now train and assess other people in the Cert IV of Training and Assessment.

Career Options

Work as Head Teacher at some TAFES. Deliver the TAE. Gain a promotion to Training Manager/ Lead Trainer/Assessor. Various VET roles, such as Compliance/Training Development.

Course Requirements 1

Be able to conduct 50 assessments for 20 candidates (for TAEASS501) and form a group of three peers to review assessments and discuss facilitation practice.

Course Requirements 2

Have access to learners to deliver 100 hours of training to and have access to sufficient organisational personnel for a variety of diploma tasks.

Observer Minimum Qualification

Your TAE observer must hold minimum qualifications: TAE40110, TAELLN411 and TAEASS502, or equivalent units. TAE qualified at a Diploma level desirable.

Course Requirements for TAERES501

Access to an organisation to base your research, be able to collect data related to your research. You may also possibly need ethics approval from your organisation.



Ben Rhodes




Date of experience: 09 July 2023

Diploma TAE 50116

The Fortress team provided an excellent service with the TAE Diploma. The trainers and assessor’s were extremely helpful, patient and easy to contact. All assessments were marked promptly with clear feedback provided. My experience with Fortress was extremely positive and I would highly recommend them to anyone looking to complete the TAE 50116.

Date of experience:

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Neil Minto




May 01, 2023

Ask for help and you'll get it

Staff are there to support you when you need it - I took on the Dip VET and found myself under pressure away from the course. The Fortress team were always happy to jump on a call and chat through options and offer their assistance where possible. A couple of extensions and we finally got there! Don't be dissuaded by the large coursework/RPL files - make a start and you'll find they aren't so bad.

Date of experience:

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Martin Cook




Date of experience: 13 August 2023

Course of study was a Dip of VET and…

Course of study was a Dip of VET and Dip of Training Design and Development Easy to follow instruction of course requirements. Good learning material including video's highly skilled support Trainer. Quick turn around time for assignments with helpful feedback. Student support available if required. Support staff very helpful. Quick compellation of results and transcripts. Thoroughly recommend Fortress Learning.

Date of experience:

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Nick Congiusta




June 02, 2023

This course has made me a better Trainer and Assessor.

This course has made me a better Trainer and Assessor in many ways. The research project was intense, but very rewarding, I intend to implement many of the strategies I have learned throughout the course. The training staff at Fortress were fantastic and very supportive all the way, they did not hesitate to help me when it was needed. Many thanks to Fortress, especially Jane MacIntosh.

Date of experience:

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Date of experience: 20 July 2023


As an older aged student I had doubts at first. But with the help and assistance I received from Fortress Learning was just incredible. I had times where life got in the way and of course self doubt that I could achieve the completion of my chosen course. I would highly, highly recommend Fortress for anyone. Huge thanks to Deb.T for your constant support and believing in me that I could achieve this. Thank you all so much.

Date of experience:

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Adam D




March 21, 2023

Thank You!!

I’m not a person who takes to technology and computers easily, I never gained an education through high school. Thanks to Deb and the team at Fortress, I was able to get my qualification to start my dream job, training and assessing apprentices. I would like to thank everyone at Fortress for helping and guiding me along the way, I will be forever grateful!

Date of experience:

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Susanna C




Date of experience: 05 July 2023

Very impressed

I had a great experience doing my TAE through Fortress. Very clear tasks with videos to give guidance and instructions on the tasks. Trainers very responsive and willing to help! Marking done within 4 days. Thank you very much!

Date of experience:

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Daniel Hart





Professional Online RTO

I have studied with Fortress on two occasions now. Each time I have found the quality of their learning materials and availability of their student support to be first class. I find I come away with confidence in the content and a firm understanding of when, how, and why to apply it in my job role. I thoroughly recommend Fortress. Their team is very helpful!

Date of experience:

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Olena Popova




Date of experience: 17 August 2023

Thank you Fortress Learning.

Amazing experience! Very well done recourses, support and encouragement through the course. My trainer Deb was a legend helping me throughout the course, very approachable and easily contacted either on the phone or via Zoom.

Date of experience:

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Bhavneet Kaur




July 04, 2023

Finally finished my TAE course.

Thank you Fortress team members - Bheng, Odeza and Maniya for helping me restart my course in 2023 and supporting me till the finish. When I spoke to trainer Deb Thomas, I felt immensely motivated and encouraged. Deb infused a sudden spark of energy in me and then there was no stopping. Cant thank you enough Deb for supporting me through this arduous journey. Your support has been extraordinary. You were available for calls /zoom meetings whenever I required sometimes twice or more in a week which is a phenomenal support that I received. I'm also really impressed by the way the assignments were marked within 4 days, emails are answered within a day. It was a very satisfying experience for me and I would recommend Fortress wholeheartedly. I also want to extend my thanks to the trainer David Hermans for marking my theory quizzes. I'm feeling really grateful! ❤️

Date of experience:

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Your Course Journey

Enrolment Interview

After you pay your deposit you'll book an enrolment interview. This is how we confirm the course is suitable for you and your goals, and what your course setup will be.

Develop Personal Learning Plan

You'll complete a Personal Learning Plan (PLP) Survey to determine which units you need to complete via coursework, what can be credit transferred and which can be done via Recognition of Prior Learning (RPL).

Learner Portal Access

Within 24 hours of your PLP interview, our team will set your learner portal up to mirror your PLP so you will know exactly what you need to provide or do, and you an get started.

Your Welcome Meeting

The welcome meeting is scheduled next and it allows for the setting of goals to make sure you can complete your course in the timeframe allocated in your developed PLP.

Virtual Live Classroom Workshop Calendar

Workshop 1

Workshop 2

Workshop 3

Apr 8th - 12th

Apr 15th - 19th

Apr 29th - 2nd May

May 13th - 17th

May 20th - 24th

May 27th - 30th

Jun 17th - 21st

Jun 24th - 28th

Jul 1st - 4th

How To Choose Between RTO's Offering "The Same" Training...

While numerous RTOs offer the TAE, the course material, assessment guides (if they provide them) and support can vastly differ! Honestly, the best way to work out if an RTO is talking the talk but not walking the walk, is to read their reviews on independent platforms like Trustpilot, and see what others say about their experience with them.

We know you can definitely pay less money for your training elsewhere, but cheap doesn't mean easy-to-understand learning material, the support you need that will actually get you to the finish line or a quality training that will give you the skills and confidence to step into the role when you're done.

We all wish that the saying "you get what you pay for" wasn't real, but there's a reason why we all still say it!

Current Diploma Upgrades and The New Diploma!

Right now we are in a space of transition. The TAE50116 has been superseded and for that reason we are no longer publicly offering the upgrade to the diploma, or the upgrade from the single diploma to the dual (which included the TAE50216).

The TAE50126 content has been included in the new TAE50122 Diploma of Vocational Education and Training (VET), so we are no longer offering the dual diploma. The new TAE50122 Diploma of VET is going to be available very shortly.

If you need these versions of the diploma and want to do any of the upgrades, please contact one of our Course Advisors to discuss what's possible.

Frequently Asked Questions

What Are The Practical Requirements and People I Will Need Access To?

In order to complete the practical assessment requirements of the TAE50116 Diploma of Vocational Education and Training, you must;

  • Have the ability to conduct 50 assessments for 20 candidates (for TAEASS501)
  • Have access to learners to which to deliver 100 hours of training
  • Have the ability to form a group of three peers to review assessments and discuss facilitation practice
  • Have the ability to deliver training to 5 vocational learners (for TAELLN501)
  • Have the ability to lead peers in extending LLN practice (for TAELLN501)
  • Have access to sufficient organisational personnel for a variety of Diploma tasks

You must have access to a suitably qualified TAE observer. It is essential that your observer is qualified at a Cert IV level as a minimum (holding as minimum qualifications the TAE40110, TAELLN411 and TAEASS502, or equivalent units), but it is desirable that they are TAE qualified at a Diploma level.

If your program includes TAERES501, in order to complete the practical assessment requirements of TAERES501, you must;

  • Have access to an organisation on which to base your research
  • Have the ability to collect data related to your research

A Third Party Report will need to be completed by an observer who is TAE qualified at an AQF Level 5 or higher.

You may also possibly need ethics approval from your organisation.

Are There Any Entry Requirements? Can I Do The Dip Vet Without a Cert IV TAE?

There are no entry requirements, however, it is recommended that you already hold the Certificate IV TAE and that you are currently working in a Registered Training Organisation (RTO).

We get often asked if you can do the Dip Vet without holding a Certificate IV TAE.  Theoretically, it is possible to go straight into a TAE Diploma without first doing the Cert IV TAE.

However, we do not recommend it, and only in rare situations do we allow people to enter the Fortress TAE Diploma program without first holding the Cert IV TAE.


Because we want you to succeed

The core units of the Diploma of Vocational Education & Training require a lot of practical work at an RTO, including training and assessment tasks. These are things that are very difficult to do unless you are working in an RTO as a Trainer and Assessor, and to be working as a Trainer/Assessor in an RTO, you really need to have the Cert IV TAE.

Our experience is that it takes people longer to do just the Dip VET than it is to first do the Cert IV TAE and then do the Dip VET. This is one of the reasons we usually require people to have the Cert IV TAE before entering the Fortress Learning TAE Diploma program.

How Is The Course Delivered?

This course is delivered online, which gives you flexibility in your study hours and allows you to complete the course at your own pace. After enrolment, you will receive your login credentials and instant access to our learning platform. This is where you will find all your instructions, learning resources and assessments.

We know that the TAE is not easy and that it’s not a matter of “if” but “when” you will need a guiding hand. That’s why you will have unlimited access to your trainer and can schedule phone or video calls when you need support. Our trainers are available 9 am to 5 pm QLD time Monday to Friday.

Our service promises to you:

  • Any assessments you submit will be marked within four business days. That is our service standard guarantee to you.
  • All emails are responded to within 8 business hours.
  • If we miss your call, we’ll call you back within 4 business hours.

If you are not sure why quality support is important you may be interested in our article ‘Why Student Support Matters“.

How Long Does It Take?

We offer this course as a 6-month or 12-month enrolment duration. The enrolment link on this page will give you the choice of 6 or 12 months. Paid extensions are available should you need time beyond your chosen enrolment duration to complete.

Experience tells us that most experienced professionals usually take about six months to complete their personal program of blended RPL and Coursework Assessment (or closer to 3 months if they are bringing in more units via Credit Transfer). These people are usually working full-time and juggling families, pets, holidays and all the other things that seem to complicate our lives. However, some students prefer to have a bit more time to complete their studies. If that is you, the 12-month enrolment period may be your better option.

Experience tells us that the following three factors affect the time it takes a student:

  • Experience – if you have experience in training/assessing, then you will likely not need as long as people without experience.
  • Dedication – if you have a good reason to do the course, and can hold yourself accountable, then you will likely not need as long as people who are less committed.
  • Other commitments – if you have a busy life with many competing professional and personal demands, then you will likely need longer than those people with fewer demands.

While it differs for different people, we find that successful students usually dedicate 10- 15 hours per week. That said, some of our students take less time, while others take more. It is up to you.

Successful Study Habits

We have a video on Successful Study Habits that will support you to progress through the course in a timely manner. Here is what we know to be true, based on our experience with thousands of students:

  • Talk to us! If you’re stuck on a problem at home or feel overwhelmed, don’t sit and stew, or worse, procrastinate! Connect with us in whatever way suits you, be it phone, chat, email, Google Meet or Zoom, and we’ll help you reach a solution so you can get on with your studies.
  • Schedule it in! Set aside “chunks’ of time to allow you to really sink your teeth (and brain) into the learning process and allow yourself to get “in the zone”. You can set your own pace, structuring your learning and your assessments to suit your lifestyle.
  • And lastly, take your course one step at a time… consistency is important but if the unexpected happens, we can help you find solutions, like course deferral.

Is the Diploma a Higher Qualification Than the Cert IV?

The Australian Qualification Framework provides guidelines for the learning outcomes for each AQF level and qualification type. Diplomas sit at an AQF level 5 and are therefore a higher level qualification than a Certificate IV.

If you are looking to complete a Diploma rather than a Certificate IV, bear in mind that the TAE50116 Diploma of Vocational Education and Training and TAE50216 Diploma of Training, Design and Development (both now superseded by the TAE50122 Diploma of Vocational Education and Training) does require quite extensive evidence related to designing, delivering and assessing formal qualifications and leading other trainer and assessors in best practice, so holding the TAE40122 Certificate IV TAE and working for an RTO will ensure that you are able to complete all of the assessment requirements for the Diploma.

What Will I Learn?

The TAE50116 Diploma of Vocational Education & Training  includes 10 Units of Competency, which are made up of 6 core units, plus 4 elective units.

At least 2 elective units must be selected from the elective Units (see list below).

The remaining 2 elective units may be selected from any currently endorsed Training Package or accredited course.

We will work out the best combination of units as part of the Personal Learning Plan process once you have started and can change the combination of units through the course to reflect changes in your circumstance.

Some points to remember:

  • There are no prerequisite requirements for individual Units of Competency.
  • Where a unit is chosen from another currently endorsed Training Package or accredited course, it must be from a qualification or course at Diploma level or above.
  • Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
  • All units are available via Recognition of Prior Learning (RPL). Some units are not available by Coursework Assessment – these are noted as “RPL Only” in the Elective Units list below.

Core Units

TAEASS501 Provide Advanced Assessment Practice

  • Assess at least 20 individual candidates from a total of at least 50 units of competency from training packages or accredited courses
  • Lead assessment processes with and for at least 3 assessors

TAEASS502 Design and Develop Assessment Tools

  • Develop three assessment tools to assess at least three units of competency
  • Ensure your tools reflect the Principles of Assessment and Rules of Evidence

TAEDEL502 Provide Advanced Facilitation pPractice

  • Conduct a minimum of 100 hours of group facilitation

TAEDES501 Design and Develop Learning Strategies

  • Develop two learning programs and explain how they reflect the needs of your client and the training package.
  • Review a learning strategy that you or someone else has implemented to make sure that it is improved

TAELLN501 Support the Development of Adult Language Literacy and Numeracy Skills

  • Use tools to identify the LLN skill requirements of the training specification and/or assessment process relevant to vocational delivery
  • Use various sources to gather information on the current LLN skills of a group of learners, and list at least 5 learners whose LLN levels you have determined using tools based on the ACSF
  • Select, apply and review the effectiveness of language, literacy and numeracy support strategies relevant to each 5 learners’ context
  • Determine areas for improvement of own practice
  • Demonstrate your own continued learning in the topic, and support for other trainers/assessors in relation to LLN practice

TAEPDD501 Maintain and Enhance Professional Practice

  • Reviewing with your peers the feedback received from at least 10 hours of training that you have conducted
  • Reviewing with your peers the assessment of 10 candidates
  • Maintain your professional currency in your chosen field

Elective Units

TAEASS503 Lead Assessment Validation Processes

  • Provide support to other assessors, including modelling good assessment and validation practice
  • Contribute positively to the work of assessors and others involved in carrying out assessments and validation
  • Initiate, organise and facilitate assessment validation on at least three occasions
  • Use outcomes of validation and appeals to improve assessment practice.

TAEDEL501 Facilitate E-learning

  • Develop an e-learning program
  • Describe at least two e-learning activities that you have organised and facilitated, and explain how each catered for the needs of client and learner.

TAEDES502 Design and Develop Learning Resources

  • Research, design and develop two print resources to meet client needs
  • Explain how your resources reflect learner and industry needs.

TAEDES503 Design and Develop E-learning Resources (RPL only)

  • Research, design and develop e-learning resources to meet client needs
  • Explain how your resources reflect learner and industry needs.

TAEDES505 Evaluate a Training Program

  • Evaluate a training program against workforce performance needs and capability requirements
  • Produce an evaluation report that addresses all phases of the evaluation process including recommendations on areas for improvement
  • Critically review the evaluation process and approaches taken and propose changes to improve the process.

TAELLN411 Address Adult Language, Literacy and Numeracy Skills

  • Address core LLN issues in training and assessment practice on at least two different occasions
  • Cater for the LLN needs of a particular student
  • Use the ACSF to determine the level of a student and training demand.

TAERES501 Apply Research to Training & Assessment Practice

  • Find something in your RTO about training/assessment you think could be better understood
  • Plan and then conduct some research to help to improve that understanding
  • Report on and review everything you did

TAETAS501 Undertake Organisational Training Needs Analysis

  • Conduct at least two organisational training needs analyses, outlining the processes you followed, the outcomes and recommendations.

Note:  The Qualification Packaging Rules also allow for the import of the Diploma or higher units for a Single TAE Diploma. You can import 2 of them. We will factor this in when we develop your Personal Learning Plan.

What Does Completing This Course Give Me?

It will give you an edge but be aware that this diploma has been superseded and a new and improved diploma will be available very shortly, so you may want to wait for that one to open up. If you do, contact our Course Advisors to get on the mailing list to be notified.

The TAE50116 Diploma of Vocational Education and Training is for people who are committed to professional growth and excellence. These people are the ones who are doing more than the minimum and are reaping the reward, such as;

  • possible higher rates of pay
  • better promotional opportunities
  • improved confidence and credibility arising from our program of structured professional reflection

Fortress Learning’s TAE50116 Diploma of Vocational Education and Training program is designed for trainers already working in the Vocational Education & Training sector who recognise that the TAE50116 Diploma of Vocational Education and Training is quickly replacing the TAE40116 Certificate IV in Training and Assessment as the minimum standard required to be taken seriously as a professional trainer and assessor.

You will graduate with the following qualification: TAE50116 Diploma of Vocational Education and Training.

By completing the program with Fortress Learning, you will not only gain the qualifications, but you will also gain the confidence that you do possess the knowledge and skills that those qualifications are meant to represent.

Personal Learning Plan Survey

We recommend you complete our Personal Learning Plan Survey before enrolment.  The survey will ask you questions in regards to your previous experience and qualifications, and will help us establish to what extent you are eligible for Recognition of Prior Learning (RPL) and/or Credit Transfer, what evidence you will need to provide and what coursework will still need to be undertaken.

Recognition of Prior Learning

Fortress Learning trains adults from all walks of life. So we take the time to get to know you and we embrace your work and life experience.

This means your course won’t be like everyone else’s. Your course will be tailor-made just for you taking into account your prior learning and current competencies.

To do this, we ask you to complete what we call a Personal Learning Plan Survey and develop a Personal Learning Plan that shows you exactly what you have to do to complete your course. It shows you which tasks are ahead of you and which specific evidence you need to provide. It also includes a step by step guide to doing it all with the least amount of hassle. And best of all this plan is a living document, which means that if something changes in your life, it changes too.

You can complete your Personal Learning Plan Survey (PLP) now: PLP SURVEY

Our Unique RPL Live Observation Method

Recognition of Prior Learning can sometimes be more time-consuming and effort than coursework. That’s why we aim to reduce the endless hours in collating limitless documents to prove your prior learning through our unique live observation method. Our trainers will meet you on zoom to view your evidence in real-time and can ask you any required questions on the spot to reduce the excruciating back and forth.

Credit Transfer

TAE Units awarded via credit transfer attract a rebate of $150 each, which will reduce the fee to not less than the minimum qualification fee of $1,500. Any rebates are deducted from the final invoice payable.

If you have done the most recent Cert IV TAE (TAE40116)or the TAE40116 upgrade, it’s likely you have completed TAELLN411 and TAEASS502. Both of those can come into your Dip VET via Credit Transfer. That will leave 8 units left to complete in your Dip VET.

If you would like to explore your scope for Credit Transfer, we invite you to complete our PLP (Personal Learning Plan) Survey. One of our trainers will determine to what extent you are eligible for Credit Transfer and what coursework will still need to be undertaken, and we will provide you with a Personal Learning Plan.

But before you dive into the Personal Learning Plan Survey please read about Recognition of Prior Learning.

Is This Course a Good Fit For You?

We want to make sure that you are the right fit for us and we are the right fit for you. Here are a few things for you to consider:

  • Fortress Learning is not a “tick and flick” RTO. If you want the fastest and easiest way, we probably won’t be a good fit.
  • We made the decision a long time ago to focus on quality and not quantity. As a result, our qualifications have a very good reputation in the industry.
  • Employers know that a Fortress Learning qualification is more than just a piece of paper; it has substance.
  • Our students finish their training with knowledge, competence and confidence.

Suitability Assessment

During your Enrolment Interview, before you are able to complete the enrolment form, our student support team member will guide you through a verbal conversation regarding suitability.

What will I be asked?

The Suitability assessment consists of different questions that will address the technical requirements of the program, such as required IT and digital literacy  skills. We will also make sure you have access to the human and physical resources you need for the practical requirement of your course.

This ensures that you are placed in the right course for you before you enrol formally.

What happens if I am found not suitable?

If for some reason, during your Enrolment Interview, we discover that based on the suitability responses you give, you cannot continue with the enrolment, we will offer other alternative solutions or refund your fees paid including the enrolment interview fee.

What If I Need To Take a Break From Studying?

The flexibility of our online approach means that if you need to take a break from studying, we’ve got that covered too.

We offer the option to defer (pause) your studies. Whilst you are deferred, your enrolment is inactive, and we pause your enrolment duration. Then, when you are reactivated from deferment, you pick up exactly where you left off and carry on.

Here is what you need to know about deferring:

  • You can defer a maximum of two times. The first deferment is free. The second deferment has a $45 fee.
  • Payment plans continue on deferment, and your payments must be up to date before we can defer you.
  • You won’t have access to your trainer or learning platform while you’re status is “deferred”.
  • If you have at least 6 weeks remaining in your enrolment, you can defer for up to 3 months. After that, you can defer for twice the amount of time remaining in your enrolment (for example, if you have 1 week left in your enrolment, you can defer for 2 weeks.)

The most important thing is to contact us if your enrolment isn’t working out as you had planned, so that we can offer you the best support options as and when you need them.

What Is Involved In The Enrolment Interview?

You’ll be sent to a booking page just after making your deposit payment, to book your enrolment interview and a confirmation email will be sent to you with the details of everything you need to have prepared for that interview.

The interview can be booked on the same day but there is a minimum of a 4 hour gap from applying to being able to do the enrolment interview, this is so you have time to get prepared.

HEADS UP: You will need your USI (Student Identifier) before you get to your interview.

This is done via Google Meet where you can ask any additional questions and clear up anything you’re not sure of before enrolling. This is also where we both get to make sure you have chosen the right course pathway and support package for what you really need.

During the interview we’ll conduct a "Suitability Assessment". This is a series questions that will help us determine if you can meet the technical, practical and skill requirements needed for you to be able to confidently complete this course online.

The technical requirements are things like having regular computer access as well as knowledge and confidence navigating things like email, logins and websites. The practical questions are to make sure you have access to the human and physical resources you need to complete the assessments in your course.

We will ask additional questions about your goals, your online experience and comfort level in learning online, your learning ability plus your availability to study.This is all to make sure you're in the right course and set up to succeed before enrolling formally. This gives you more confidence that you can absolutely get all the way to graduation.

If the course is found to be unsuitable for you, your deposit (including the enrolment interview fee of $150) will be fully refunded. If you don't show up for your enrolment interview or if you change your mind after the interview within the 7 day cooling off period, the enrolment fee is not refunded.

What Happens If This Course Is Determined As Not Suitable For Me?

If during your Enrolment Interview we discover this course is not suitable for you, we’ll offer other alternative solutions or refund all fees paid, including the $150 deposit.

Why Choose Fortress?

We know that right now you probably “need” to do this training and you’re looking for fast and easy so it’s relatively painless for you. We get it, so we’ve spent more time on our end making it as straightforward for you as possible, and finding ways to do our part more efficiently so we’re not the bottleneck!

  1. We have one of the fastest marking times in the industry – We know that when you start something like this, you want to get through it as fast as possible and marking times can significantly impact how fast you can do it. You’ll get your assessments back within 4 business days with us (except with the Standard Support Package, which is 4 – 8 business days max), and then the speed with which you get to graduation is mostly up to you.
  2. Our learning material is first-class in clarity and comprehensiveness, and is as close to what you’ll find in real life! We do this so you’re more confident and skilled when you start working as an actual trainer.
  3. Our support and responsiveness are why we have such a high completion rate. We’ll respond to your emails within 8 business hours, and if we miss your call, we’ll call you back within 4 business hours. Our trainers are also known for their compassion, wisdom and ability to get you all the way to graduation.

Don't believe what we say though, check out our reviews on Google and Trustpilot - See what others have said about learning with us!

Can I Get a Refund If I Change My Mind?

Upon Application:

  • If you are found not to be suitable for entry into any of our programs, we will refund all monies paid.
  • If you choose not to continue with the enrolment interview or application, we will refund monies paid, excluding the $150 application fee.

After Enrolment:

  • Fortress has a 7-day cooling-off period.
  • This 7-day cooling-off period starts from the activation of your learner portal.  For example, if your learner portal is activated on March 1st, the 7-day cooling-off period ends on March 8th
  • If you choose to withdraw within the 7 days cooling-off period, then a full refund of fees paid(excluding the application fee of $150) applies.
  • If you choose to withdraw at any time after the 7-day cooling-off period ends, no refund is applicable, and the full balance of course fees will be due.

Please refer to our Refund Policy here for additional information.

Do You Have Flexible Payment Options?

We offer flexible payment options for every course.

You can pay in full and upfront, but you can also pay a deposit (which includes the $150 non-refundable enrolment interview fee), and choose a fortnightly or weekly payment plan. When you select "Enrol", you will see the various packages available for your course, and once you select the package you want, you will be presented with the various payment options.

If you want to go back and see another package and their payment plan options, just hit "back".

Why Is There a Non-Refundable Fee Included In The Deposit?

When you will pay your deposit it includes your $150 non-refundable enrolment interview fee. This covers the cost of the behind-the-scenes work and time taken to prepare and run the interview itself because it is a cost to us. It's also not fair to others who could have booked an earlier time with us when people just don't show up.

We do the enrolment interview to make sure that the course is the right course for you, and that you have all of the resources and the time you will need to complete it successfully (baring any unexpected events that could impact it) BEFORE you actually enrol. We have saved many students money, time and frustration by having this interview and discovering that it's unlikely they will complete it successfully for some reason. We are invested in your success from the start.

If the course isn't suitable for you for whatever reason, you will be refunded the whole amount of your deposit, including your $150 enrolment interview fee. If you simply don't show up, the $150 enrolment interview fee won't be refunded should you choose not to go ahead for other reasons.

If an emergency happens and you can’t let us know you won’t be able to make it for some reason, we’re generous when it matters most so there are circumstances where this enrolment interview fee will also be refunded, but this is only on a case by case basis.

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You pay the total amount today (which includes the non-refundable $150 enrolment interview fee).
Payment Today:
  • Full refund (including the $150 enrolment interview fee), if the course is deemed as not suitable for you

  • The rest of your pay-in-full payment will be invoiced after enrolment interview

  • No long-term financial commitment

  • TOTAL COST: $2500

You only pay the course deposit today (which includes the non-refundable $150 enrolment interview fee), then your first repayment will come out in 14 days. Your repayment amount and total number of repayments are below:
Deposit Today:
Payment Amount:
No. Repayments:
  • Full refund (including the $150 enrolment interview fee), if the course is deemed as not suitable for you

  • Your 1st instalment is due after your enrolment interview but before your course can commence

  • More manageable financially

  • TOTAL COST: $2800

You only pay the course deposit today (which includes the non-refundable $150 enrolment interview fee), then your first repayment will come out in 7 days. Your repayment amount and total number of repayments are below:
Deposit Today:
Payment Amount:
No. Repayments:
  • Full refund (including the $150 enrolment interview fee), if the course is deemed as not suitable for you

  • Your 1st instalment is due after your enrolment interview but before your course can commence

  • More manageable financially

  • TOTAL COST: $2800