Ultimate (Online + Unlimited 1:1)

Up to 12 Months

From $4797


This too is a self-paced and online Certificate IV in Training and Assessment (TAE40122) option but with UNLIMITED 1:1 mentoring included. Perfect if you're not confident with online learning or it's been a long time since you had to study because it comes with all the support you could want or need. Download the brochure for everything you could want to know about this course.

Assessments marked within 1-8 business days

A flexible study arrangement

Fast response times

We're The Highest Rated TAE Provider On Trustpilot!



Based on 343 reviews



Based on 1,585 reviews



Based on 130 reviews

You Graduating Is Our No.1 Goal!

This course can be challenging and many of you are doing it because you “have to”, we get it, so we have gone to great lengths to make the learning material as engaging as possible, we also monitor your progress and reach out if we see you’ve stalled so we can support you to keep going. We are there every step of the way!

Assessments marked within 4 business days
Progress monitored and we check in if you stall
All of our trainers are located in Australia!
Certificates sent within 7 business days of all checks being completed

There Are 4 Upgrade Options

The option that's best for you depends on multiple factors, so use the following flow chart to help you determine which option you should look at. If in doubt, our Course Advisors are experts at working this out with you.
Regardless of your choice you'll need to speak to them to book in for your upgrade course option.


What's Included in This Course...

Unlimited 1:1 Trainer Support

For Ultimate Support Package students only; unlimited trainer support via phone, video call or email booked for 30-minute sessions (except email, which is used in 15-minute increments) during business hours.

Access to Online Assessment Workshop

You can attend the Validation Workshop to complete the validation practical assessment. This is only for those not using their current workplace as the context for their course.

Regular Check-Ins From Student Support

We don't enrol and forget. We care that you're doing ok or want to know if you're stuck, especially if we haven't seen any progress from you for a couple of weeks. No student is left behind!

"Stay On Track" Videos

These videos break your course down into small monthly, achievable goals, keeping the ideal pace to graduate within 12 months. No falling behind or having to do the highly stressful, cram-it-in-before-the-deadline, sprint at the end!


Your Qualification, The Course Requirements & The Skills You Gain

Course Requirement

You need to have experience/be qualified in the industry you aim to teach in. If you’re long-term unemployed/just out of school, with no work experience in that industry, this course is not for you.

Assessment Requirements

You will need at least 5 people to be your learners. 4 for face-to-face, in-person, group-based training, and 1 person (not one of the other 4) for 1-on-1 mentoring & training sessions.

Qualification Upon Completion:

Fully qualified Trainer. With this Statement of Attainment, you can work in an RTO as a Trainer without supervision.

Qualification Upon Completion:

Fully qualified Assessor. With this Statement of Attainment, you can work in an RTO as an Assessor without supervision.



Vincenzo Mascia




October 23, 2023

Found the trainer to be understanding and patient

And patient and meet any areas of difficulty with excellent delivery of what was required to help complete my TAE. I found my trainer to be understanding to my personal needs to help me and guide me through the TAE course. He was clear with instructions and understanding of the content. He always encouraged to ask questions and made sure i understood what was needed.

Date of experience:

October 16, 2023

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Ashley Thomson




Date of experience: 21 August 2023

I had a great experience with these…

I had a great experience with these guys, awesome support always going out of there way to help. Would recommend to anyone how wants to do a Cert 4 to enrol with fortress learning. Thank you very much for all the help and getting over the line much appreciated.

Date of experience:

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Andrew - Customer



Date of experience: 11 July 2023

The Fortress Training Experience...

The training experience with Fortress was amazing. The CertIV training and assessment is a pretty full on course. In addition to running my own business, I volunteer with Surf Life Saving and have a busy family life. The team at Fortress were really supportive in helping me navigate the course and worked with me when I was challenged time wise... they were always there to help. I cannot recommend Fortress and their team highly enough.

Date of experience:

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Julie D




November 30, 2022

I strongly recommend this teaching enterprise.

I looked into schools that provide the TAE Certificate IV and found one in my area, Fortress, which is a current and accredited RTO (see https : // training. gov. au /). They say, "We are not only fast, but we also care, with maximum response times of 4 hours (phone) and 8 hours (email)." And if you want the marking completed within four days (or less), they deliver on this promise too. I was very pleased with their support. They responded quickly (as stated above), and they were very kind and considerate with all marking, explaining why, what, and how to proceed to complete my assignment correctly. I strongly recommend this teaching enterprise.

Date of experience:

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Joseph Ryland




January 15, 2023

Great experience!

Great experience! The Certificate 4 TAE was great! It was structured in a way which really helped the whole process. The Zoom classes gave a great overview of the assessments and the content of the units themselves. The expectations were outlined perfectly.

Date of experience:

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September 24, 2022

Cert 4 TAE40116- the best way to get your qualifications

I recently completed a Cert 4 TAE40116 with Fortress learning. I did the two week zoom component with Brian and then completed the rest of the workbook over the next month. Brian is fantastic at explaining everything and really steps it out for you in a logical easy to follow way. All of the practical assessments are completed during the two week zoom sessions which is a massive bonus! Brain is patient, very knowledgeable and so helpful. I would highly recommend this course to anyone wanting do to a TAE40116.

Date of experience:

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Lachlan M




September 14, 2023

Fortress Learning Made Studying Easy

Fortress Learning made studying easy. I worked full time throughout my TAE40122. Their platform and course were easy to follow, meaning that I was able to complete both my TAE and my work without feeling stressed or overwhelmed. Richard and Steve were great trainers and most of the time it was like talking to old friends.

Date of experience:

September 14, 2023

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Scott Mac




August 01, 2022

As I just completed my Cert IV in Training and Assessment

As I just completed my Cert IV in Training and Assessment, I highly recommend Fortress Learning as an absolute fantastic institute to study at! No question was to silly or to hard for them! Their whole team went above and beyond to ensure that I had all the support I needed and more! Their team is enthusiastic, inspirational, caring and so helpful! I thoroughly enjoyed my experience at Fortress Learning and I definitely recommend anyone deciding to study to go through Fortress Learning.

Date of experience:

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Date of experience: 18 August 2023

The TAE workload was boulderous…

The TAE workload was boulderous and daunting, but trainer Deb Thomas assisted me throughout. Her explanations untangled jargon and simplified arduous assessment tasks. Her incredible support enabled me to complete the TAE. THANK YOU!!! Although I primarily teach in a degree course, areas covered such as "reasonable adjustment" will assist with my Higher Ed work. I recommend Fortress to anyone contemplating a TAE: the service was both excellent and comprehensive.

Date of experience:

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Your Course Journey

Cluster 1: Weeks 1 - 5

Here, you will begin learning how to work effectively in the VET sector and also how to work within the various compliance frameworks. Total assessments due = 2.

Cluster 2: Weeks 8 - 14

You will use nationally recognised training products to meet vocational training needs and learn how to develop plans for vocational training. Total assessments due = 4.

Cluster 3: Weeks 15 - 34

Learn how to facilitate vocational training, provide work skill instruction, facilitate workplace-based learning, and understand being a mentor in the workplace. Total assessments = 7 plus 2 workshops.

Cluster 4: Weeks 36 - 42

Learn how to plan, organise and facilitate online learning and assess competence in an online environment. Total assessments = 2 plus 1 workshop.

Final: Weeks 42 - 52

These final 10 weeks will allow you to review and finalise any outstanding work, and act as a buffer throughout your enrolment so you can successfully graduate within 12 months!

Virtual Live Classroom Workshop Calendar

Workshop 1

Workshop 2

Workshop 3

Apr 8th - 12th

Apr 15th - 19th

Apr 29th - 2nd May

May 13th - 17th

May 20th - 24th

May 27th - 30th

Jun 17th - 21st

Jun 24th - 28th

Jul 1st - 4th

How To Choose Between RTO's Offering "The Same" Training...

While numerous RTOs offer the TAE, the course material, assessment guides (if they provide them) and support can vastly differ! Honestly, the best way to work out if an RTO is talking the talk but not walking the walk, is to read their reviews on independent platforms like Trustpilot, and see what others say about their experience with them.

We know you can definitely pay less money for your training elsewhere, but cheap doesn't mean easy-to-understand learning material, the support you need that will actually get you to the finish line or a quality training that will give you the skills and confidence to step into the role when you're done.

We all wish that the saying "you get what you pay for" wasn't real, but there's a reason why we all still say it!

Improved Employment Status

According to the NCVER  in their Australian vocational education and training statistics VET student outcomes report for 2022, the national average statistic for students who said that they "experienced improved employment status after completing their VET training", was 65%.

Compare this to the students who did their training with Fortress Learning, and a whopping 83.3% of our students said that they received an improved employment status after completing their studies. That's an increase of over 27% compared to the National Average!

Frequently Asked Questions

What's The Big Difference Between The Ultimate Over The Other Options?

The support!

This package is particularly great for people who really struggled with learning in the past and are maybe even dreading this “going back to school” thing because of it, or it’s just been a really long time and you’re concerned you won’t be able to do it.

We get it. We’ve seen it all and we’ve helped a lot of people just like this, get all the way through to graduation.

This package is the ultimate together-we’ve-got-this package with unlimited access to a trainer who can be your accountability partner. This is kind of like having your trainer walking right beside you, guiding you all the way through to graduation and into your new job and life.

This package is also perfect if you’re lacking self-confidence and could really use the encouragement to feel like you can actually do this. We all need that sometimes, but it’s included in this package. Our trainers are pretty awesome like that.

It breaks our hearts when we hear about people struggling with learning and not getting the support they need. Not on our watch. So this package comes with UNLIMITED trainer support included!

Get the support you need anytime you need it, as often as you need it.

There’s also no need to worry about having to find more funds when you’re struggling with either the course work, or even just mentally on the day, sometimes that’s the support we end up doing.

We just want to see you graduate so your life can completely change, which it does when you suddenly have more job opportunities, a better work/life balance and for many of you, a lot better working conditions.

It’s hard not to have a new lease on life when you enjoy going to work. Just think, when you’re done you’ll get to positively guide and support the next generation of people coming into your industry. Just like we get to do with you.

Are Any Of The Assessments Done Via a Workshop?

Included in your course fees is a free workshop where you will complete the practical Validation Assessment. You will still need to submit if after the workshop but otherwise, it's done on Tuesdays with a group of other students.

How Do My Trainer Hours Work?

There will be a link in your portal to book a 30-minute block with a trainer as you need help. Trainers generally have availability each day so if you need a session asap, book early in the day for that afternoon. However, some trainers have varied availability so if you want to stick with a particular trainer, just be aware that they may have a slightly longer wait time to book in, but you can book with any other trainer if you need help fast.

We've found that most students understand the learning material but have questions about their assessments and deciding on certain aspects of it, and occasionally struggle understanding a concept (particularly when trying to learn while overwhelmed with life in general, which happens to us all), so 30 minutes is ample time to discuss, clarify, plan and decide whatever needs to be decided.

You have unlimited hours included in your package, so you can use this time if you're not sure how to get started, if you're having trouble with completing any of the tasks or even navigating the learner portal. You may decide to even set up a regular check in with a trainer for ongoing accountability, or you can use them only when you need help. It's entirely up to you!

Are There Any Entry Requirements?

Just like the previous Certificate IV in Training & Assessment qualifications, the latest TAE40122 also requires people enrolling in the course to be able to: demonstrate vocational competency in their proposed teaching and assessing area. Vocational competency is defined as broad industry knowledge and experience, and may include, but is not limited to, holding a relevant unit of competency or qualification.

What this means is that you need to come into the Cert IV with some kind of work history and experience in the industry you plan to be a trainer in. If you’ve spent years in your profession and plan to be a trainer for new people coming in, great! But if you’ve been long time unemployed or just out of school with no work experience in any particular industry that you can teach from, you can’t learn to be a trainer at this time.

You'll be asked about your qualifications and experience in your Enrolment Interview.

Concerned About Not Being In a Face-To-Face Classroom?

Firstly, let’s get clear about the reality of  face-to-face training in the way some RTO’s are offering them so you know what questions to ask when you are shopping around to find the right course fit for you…

  1. Face-to-face usually happens in larger blocks of time (a week or more). Some RTO’s use these blocks to just do the assessments though, which are the practical parts of the certificate, not including the theory work and this is what you need to clarify.
  2. All of the theory; reading, watching videos and absorbing the concepts and content, still has to be done either before or after the face-to-face weeks if they are doing it this way, which means it’s on your own time and not within the blocks of time you’e taking off to do it.  Make sure you ask about this so you know exactly how much of a time commitment you really need to make.
  3. Some RTO’s don’t do the theory learning and then the assessments straight after so you complete the learning and can move on. This is something many people don’t think about. The best way to really learn something complex like the Cert IV TAE is to do it in a logical order where you learn then do the assessment for it, and move on.  The TAE40122 is designed to layer in the more complex parts as you learn the basics. Ask about when the assessments are ordered in relation to the course theory work.

So while doing big face to face blocks may seem like the “faster” way to do it, if you can’t take that huge amount of time off to attend the face-to-face blocks and you still need to fit in the large amount of study to cover the theory work, then a much better fit will be doing it online at your own pace (even though we help pace you so you actually get it done).

We prefer to still enjoy having a life while you study to build an even better one.  Don’t you?

How Difficult Is A Certificate IV?

The Australian Qualification Framework provides guidelines to the learning outcomes for each AQF level and qualification type. The level of difficulty of a Certificate IV should be aligned with the requirements of the Australian Qualification Framework (AQF) level 4 (out of 10 levels).

Regarding difficulty, we want to be transparent with you and let you know that the Certificate IV TAE is one of the more extensive courses you will complete as there is a lot of terminology and new knowledge and skills that you will learn.

If you are already in a training role (even informally training workplace colleagues etc) then you will certainly be able to bring your existing skills and knowledge to the course, which will ensure that navigating the world of VET is a little less daunting.

The common thread is that the Certificate IV in Training and Assessment is time-consuming.

We have written a blog about the Then Painful Truths about the Certificate IV in Training and Assessment. You may want to read it here:


How Much Is It Going To Cost Me?

It all depends on which support package you choose… We’ve set them up so you don’t pay for more than you need.

They start at $2797 but click on each one below; you’ll want to see all your options and what they include.

What Do I Need To Provide For My Practical Assessments?

If you currently work in an RTO, you can use a large amount of resources from your workplace if they will allow you access (ask us about the list of what you'll need in your enrolment interview), if you don't work in an RTO, we will provide everything you need, however, the following will need to be provided by you regardless of which option you need to use:

  • A minimum of 4 people to be learners for a face-to-face, in-person, group based training
  • An additional person (can’t be one of the 4 above) to be a learner who requires 1-on-1 mentoring, doing a workplace-based training

The people you choose may be family, friends and/or colleagues. You just need to record the training session and be able to upload the recording to us via your Learner Portal (you have unlimited tech support if you need help doing this part).

Note: If using family/ friends, they must be 16+ years old to be considered one of your learners.

How Long Does It Take?

Experience tells us that most people usually take about 10 to 12 months to complete the fully self-paced course with the right support, which is why we’ve created 3 different support package options (which we’ll talk about shortly). If you have the capacity to take 3 full days off, you can access our Zoom clusters where you do a lot of the work together with a trainer and others in a virtual classroom (Note: it's 3 full days per cluster for clusters 1 and 2, 4 days for cluster 3 and 2 days for cluster 4), but you can finish it in 4 months or less if you can take the time out.

Most people are working full-time and juggling families, pets, holidays and other things that can make life complicated; if you can take a few nights each week to work on your course and then an extra few hours on the weekend you will graduate within the 12 month enrolment period. And if life throws you a curveball or 2, we have options to extend if you need (additional fees apply).

Our quick response times also help to reduce the total time it can take, making 10 months an achievable time frame; after all, getting your assessment marking done in less than 4 days (or 8 if you choose the Standard Support Package) makes it a lot quicker than if it took the 20 – 25 business days many other RTO’s take.

At the end of the day, the speed is largely determined by you. How many hours you dedicate to your study, if you choose to do it all self-paced or jump into 1 or more Zoom cluster classes, and how quickly you can get unstuck by accessing support when you need it most will ultimately determine how long it takes you.

However you choose to do it, we'll be walking right beside you every step of the way to support you getting there. You just need to reach out if you ever need anything!

What Are The Actual Units Included In This Program?

The Units of Competency we offer in our entry-level program are “clustered” together (you’ll learn about clustering), so you don’t end up doing repeats of the learning and assessments that can happen if you learn them one by one (as it used to be done).

Here is how we’ve put them together:

Cluster 1: Work within the VET sector
  • TAEPDD401 – Work effectively in the VET sector (Core unit)
  • BSBAUD412 – Work within compliance frameworks (Group C elective unit)
Cluster 2: Designing and packaging training and assessment
  • TAEDES411 – Use nationally recognised training products to meet vocational training needs (Core unit)
  • TAEDES412 – Design and develop plans for vocational training (Core unit)
Cluster 3: Delivering, assessing and validating vocational training and work-based mentoring (face-to-face)
  • TAEASS413 – Participate in assessment validation (Core unit)
  • TAEDEL311 – Provide work skill instruction (Group A elective)
  • TAEDEL411 – Facilitate vocational training (Core unit)
  • TAEDEL412 – Facilitate workplace-based learning (Group A elective)
  • TAEDEL414 – Mentor in the workplace (Group A elective)
  • TAEASS412 – Assess competence (Core unit)
Cluster 4: Delivering and assessing online training
  • TAEDEL405 – Plan, organise and facilitate online learning- current elective of TAE40122 (Group A elective)
  • TAEASS404 – Assess competence in an online environment- current elective of TAE40122 (Group A elective)

What Are The IT Requirements For This Course?

Since this course is delivered online, it’s essential that students are fully aware of the IT requirements before enrolling to this course is suitable and possible for you to do.

To enrol for this program, you must be able to answer YES to the following questions:

  • Do you have access to a computer regularly?
  • Does your computer have – a broadband internet connection – Laptop or PC – a video camera, either built into your device or a separate webcam – a microphone, either built into your device or in the webcam?
  • Do you have the ability to open web pages, view videos on youtube, download and extract zip folders, open and download pdf documents, and open, edit, save and upload documents created in Word?

If your answer is NO to any of the above questions, please contact us on 1300 141 994 so that we can provide the best advice for your circumstance.

What Will I Learn?

You’re going to learn loads about what it means to work in an RTO, what it means to train AQF Qualifications, and what it means to deliver and assess “competency based” training, including (but not limited to):

  • How to Operate in the VET Sector
  • How RTOs work and the importance of ASQA to RTOs
  • How to create a Trainer Profile
  • How to schedule and maintain professional development
  • How to design session plans, how to use training packages and accredited courses to consult with clients, and identify the best possible formal competency standards for their needs
  • Many different principles and theories of adult learning
  • Foundational skills and Unit of Competency structure
  • How to deliver training in a face-to-face environment
  • How to assess learners for training and assessment and RPL assessment pathways
  • How to identify core skill demands in the training and assessment context
  • How to access and integrate foundation skills resources, strategies and advice in vocational training and assessment
  • How to conduct and participate in validation and moderation activities
  • How to assess the competence of learners
  • What RPL really means
  • What synchronous and asynchronous learning and assessment means
  • How to deliver and assess in an online learning environment

Is This Course a Good Fit For You?

We want to make sure that you are the right fit for us and that we’re the right fit for you. Here are a few things for you to consider:

  • Fortress Learning is not a “tick and flick” RTO. If you want the fastest and cheapest, we probably won’t be a good fit because we don’t take short cuts on your learning.
  • We only put trainers out there that are really prepared and KNOW what they’re doing… We focus on high quality, not how quickly we can get students in and out.
  • Our students finish their training with a high level of knowledge, competence and confidence because we have gone to great lengths to make our training as close to what it’s like to work as a trainer in the real world. Many RTO’s haven’t done this depth of work.
  • Other RTO’s hiring trainers know if they’re a Fortress Learning student, they are more prepared and knowledgable than students from many other RTO’s teaching the same qualification.

But before we take any student on, we have to make sure the course is actually suitable for them and for us to be their trainers. Which is why we do an Enrolment Interview which includes a Suitability Assessment.

Find out more about the enrolment interview further down.

What Is Certificate IV?

The TAE40122 Certificate IV in Training and Assessment is the entry requirement to deliver nationally accredited vocational training in private Registered Training Organisations (RTOs) and TAFEs, and secondary schools with vocational programs. This qualification is fast becoming the standard for those working in staff training or development roles in various private enterprises, and for Human Resource professionals.

The TAE40122 Certificate IV in Training and Assessment course helps you to develop your skills, knowledge, and experience to design, deliver and assess training.

You can find out more about our Fortress Learning TAE40122 Certificate IV Programs HERE

Who is This For?

This entry-level program superseded the Certificate IV in Training and Assessment TAE40116. It is designed for any person who wants to become a trainer and assessor but who currently:

  • Doesn’t work in an RTO as a trainer and assessor
  • Doesn’t have any experience working as a trainer and assessor in the VET (Vocational Education and Training)  industry.

If you are transitioning to becoming a trainer for the first time and want to share your existing skills and knowledge with others entering your industry, this is the perfect program for you.

This entry-level program has 12 “units of competency”, and during the course, you’ll learn the foundational skills required to work within the VET sector as trainers and assessors. By the time you graduate, you’ll be able to confidently design, deliver and assess accredited training, conduct face-to-face and online assessments, and participate in validation activities.

While you may not know exactly what that means, we promise you will by the time you finish.

Note: If you currently (or used to) work as a Trainer and Assessor and/or have a Certificate in Training and Assessment that is no longer valid, our RPL and Credit Transfer course pathway may be better suited for you. If you think this is you, speak to our Course Advisors to see if you qualify to use this significantly easier pathway.

How Do I Access The Learning Material?

Once your enrolment is finalised, this is when you are set up with a login to your Learner Portal. An email is sent with everything you need to have and know to get started and inside the Learner Portal is a video introduction that will show you how to navigate around it.

Inside the learner portal you'll find all of your units listed in a logical order, with all lessons in PDF's and videos, broken down into smaller chunks with comprehensive assessment guides to make it as easy as possible to know what you need to do to complete them right the first time. And as you complete each item, they are marked as complete so you can easily see where you're up to when you next log in.

What Is Involved In The Enrolment Interview?

You’ll be sent to a booking page just after making your deposit payment, to book your enrolment interview and a confirmation email will be sent to you with the details of everything you need to have prepared for that interview.

The interview can be booked on the same day but there is a minimum of a 4 hour gap from applying to being able to do the enrolment interview, this is so you have time to get prepared.

HEADS UP: You will need your USI (Student Identifier) before you get to your interview.

This is done via Google Meet where you can ask any additional questions and clear up anything you’re not sure of before enrolling. This is also where we both get to make sure you have chosen the right course pathway and support package for what you really need.

During the interview we’ll conduct a "Suitability Assessment". This is a series questions that will help us determine if you can meet the technical, practical and skill requirements needed for you to be able to confidently complete this course online.

The technical requirements are things like having regular computer access as well as knowledge and confidence navigating things like email, logins and websites. The practical questions are to make sure you have access to the human and physical resources you need to complete the assessments in your course.

We will ask additional questions about your goals, your online experience and comfort level in learning online, your learning ability plus your availability to study.This is all to make sure you're in the right course and set up to succeed before enrolling formally. This gives you more confidence that you can absolutely get all the way to graduation.

If the course is found to be unsuitable for you, your deposit (including the enrolment interview fee of $150) will be fully refunded. If you don't show up for your enrolment interview or if you change your mind after the interview within the 7 day cooling off period, the enrolment fee is not refunded.

What Happens If This Course Is Determined As Not Suitable For Me?

If during your Enrolment Interview we discover this course is not suitable for you, we’ll offer other alternative solutions or refund all fees paid, including the $150 deposit.

What If I Need To Take a Break From Studying?

The flexibility of our online approach means that if you need to take a break from studying, we’ve got that covered too.

We offer the option to defer (pause) your studies. Whilst you are deferred, your enrolment is inactive, and we pause your enrolment duration. Then, when you are reactivated from deferment, you pick up exactly where you left off and carry on.

Here is what you need to know about deferring:

  • You can defer a maximum of two times. The first deferment is free. The second deferment has a $45 fee.
  • Payment plans continue on deferment, and your payments must be up to date before we can defer you.
  • You won’t have access to your trainer or learning platform while you’re status is “deferred”.
  • If you have at least 6 weeks remaining in your enrolment, you can defer for up to 3 months. After that, you can defer for twice the amount of time remaining in your enrolment (for example, if you have 1 week left in your enrolment, you can defer for 2 weeks.)

The most important thing is to contact us if your enrolment isn’t working out as you had planned, so that we can offer you the best support options as and when you need them.

Why Choose Fortress?

We know that right now you probably “need” to do this training and you’re looking for fast and easy so it’s relatively painless for you. We get it, so we’ve spent more time on our end making it as straightforward for you as possible, and finding ways to do our part more efficiently so we’re not the bottleneck!

  1. We have one of the fastest marking times in the industry – We know that when you start something like this, you want to get through it as fast as possible and marking times can significantly impact how fast you can do it. You’ll get your assessments back within 4 business days with us (except with the Standard Support Package, which is 4 – 8 business days max), and then the speed with which you get to graduation is mostly up to you.
  2. Our learning material is first-class in clarity and comprehensiveness, and is as close to what you’ll find in real life! We do this so you’re more confident and skilled when you start working as an actual trainer.
  3. Our support and responsiveness are why we have such a high completion rate. We’ll respond to your emails within 8 business hours, and if we miss your call, we’ll call you back within 4 business hours. Our trainers are also known for their compassion, wisdom and ability to get you all the way to graduation.

Don't believe what we say though, check out our reviews on Google and Trustpilot - See what others have said about learning with us!

Why Is There a Non-Refundable Fee Included In The Deposit?

When you will pay your deposit it includes your $150 non-refundable enrolment interview fee. This covers the cost of the behind-the-scenes work and time taken to prepare and run the interview itself because it is a cost to us. It's also not fair to others who could have booked an earlier time with us when people just don't show up.

We do the enrolment interview to make sure that the course is the right course for you, and that you have all of the resources and the time you will need to complete it successfully (baring any unexpected events that could impact it) BEFORE you actually enrol. We have saved many students money, time and frustration by having this interview and discovering that it's unlikely they will complete it successfully for some reason. We are invested in your success from the start.

If the course isn't suitable for you for whatever reason, you will be refunded the whole amount of your deposit, including your $150 enrolment interview fee. If you simply don't show up, the $150 enrolment interview fee won't be refunded should you choose not to go ahead for other reasons.

If an emergency happens and you can’t let us know you won’t be able to make it for some reason, we’re generous when it matters most so there are circumstances where this enrolment interview fee will also be refunded, but this is only on a case by case basis.

Can I Get a Refund If I Change My Mind?

Upon Application:

  • If you are found not to be suitable for entry into any of our programs, we will refund all monies paid.
  • If you choose not to continue with the enrolment interview or application, we will refund monies paid, excluding the $150 application fee.

After Enrolment:

  • Fortress has a 7-day cooling-off period.
  • This 7-day cooling-off period starts from the activation of your learner portal.  For example, if your learner portal is activated on March 1st, the 7-day cooling-off period ends on March 8th
  • If you choose to withdraw within the 7 days cooling-off period, then a full refund of fees paid(excluding the application fee of $150) applies.
  • If you choose to withdraw at any time after the 7-day cooling-off period ends, no refund is applicable, and the full balance of course fees will be due.

Please refer to our Refund Policy here for additional information.

Do You Have Flexible Payment Options?

We offer flexible payment options for every course.

You can pay in full and upfront, but you can also pay a deposit (which includes the $150 non-refundable enrolment interview fee), and choose a fortnightly or weekly payment plan. When you select "Enrol", you will see the various packages available for your course, and once you select the package you want, you will be presented with the various payment options.

If you want to go back and see another package and their payment plan options, just hit "back".

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You pay the total amount today (which includes the non-refundable $150 enrolment interview fee).
Payment Today:
  • Full refund (including the $150 enrolment interview fee), if the course is deemed as not suitable for you

  • The rest of your pay-in-full payment will be invoiced after enrolment interview

  • No long-term financial commitment

  • TOTAL COST: $4979

You only pay the course deposit today (which includes the non-refundable $150 enrolment interview fee), then your first repayment will come out in 14 days. Your repayment amount and total number of repayments are below:
Deposit Today:
Payment Amount:
No. Repayments:
  • Full refund (including the $150 enrolment interview fee), if the course is deemed as not suitable for you

  • Your 1st instalment is due after your enrolment interview but before your course can commence

  • More manageable financially

  • TOTAL COST: $5100

You only pay the course deposit today (which includes the non-refundable $150 enrolment interview fee), then your first repayment will come out in 7 days. Your repayment amount and total number of repayments are below:
Deposit Today:
Payment Amount:
No. Repayments:
  • Full refund (including the $150 enrolment interview fee), if the course is deemed as not suitable for you

  • Your 1st instalment is due after your enrolment interview but before your course can commence

  • More manageable financially

  • TOTAL COST: $5100