Honestly, the Trainers Were Amazing

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Every now and then, a graduating TAE student writes a review that we believe really captures what we try to do. Instead of them ending up hidden among the others, we will share them with you, and try to explain why we think they are so appropriate.

Allison: What did she say?
At first, I was a little daunted by the amount of assignments/work required to complete the course but honestly, the trainers were amazing. They provided me with assistance via email, telephone and Facebook, even with other students assisting when asking questions through their Facebook page. Response times for answering questions and getting feedback on tasks were incredible, with no staff member ever making you feel irrelevant when answering you.
I would not hesitate in completing further study with Fortress Learning in the future and am happy to recommend them to anyone. Congratulations, Fortress Learning, and your team of dedicated workers. I would have not completed my course without you.
Why did this particular testimonial comment get our attention?

Many studies have been conducted about what makes successful learning – whether it’s the quality of the learning materials, whether it’s through the latest IT resources, whether the learning is class-room based or online.

What these studies show time and time again is – the key factor to any successful learning is the quality of the teacher.

At Fortress Learning, our trainers are top-notch.

We conducted a survey about Face to Face versus Online Training.  Our survey revealed that no matter the mode of delivery, the quality of the trainer is critical.  While people generally believed that a good trainer in a face to face environment could captivate an audience, they also believed that a good trainer in an online environment could provide more support to an individual than can be achieved in a classroom setting.

Our trainers, Emma, Jane and Deb know their stuff: they know how to communicate; to guide. They have a genuine interest in education.  And they care about you. For real.

And, because they care, they will often go above and beyond to ensure your learning success… just as Allison described.

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